Ceiling & Wall Water Damage Repair
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Professional Ceiling and Wall Water Damage Repair in Portland, OR
Water stains, bubbling paint, or sagging drywall on your ceiling or walls are clear indicators of a serious hidden problem that requires immediate professional attention at your Portland property. Whether the damage stems from a slow, persistent roof leak, an overflowing upstairs toilet, or a compromised pipe within the wall cavity, ignoring it allows dangerous mold to colonize and severely weakens the structural integrity of your home. Furthermore, a ceiling that has become saturated and is visibly sagging is a major safety hazard that must be addressed by certified professionals immediately to prevent a collapse.
Our Ceiling and Wall Water Damage Repair specialists in Portland begin every project by precisely locating the moisture source and stopping it permanently, preventing any recurrence. We then perform the necessary water extraction and deep structural drying using targeted, non-invasive techniques before moving to the cosmetic repair phase. This comprehensive service includes safely removing saturated drywall and insulation, performing necessary structural repairs to the framing, and seamlessly restoring the surfaces with new materials, painting, and texturing, ensuring the damage is completely undetectable once we are finished.
REVIEWS
Dorianna PhillipsTrustindex verifies that the original source of the review is Google. I cannot recommend 911 Restoration highly enough. When my basement flooded, their team was at my home within hours and immediately took action to address the damage. My rep, Richard Brown, was exceptional. He is clearly experienced and knowledgeable, but what stood out even more was his empathy and calm approach. I was panicked, and he took the time to walk me through every step of the process, laying out the issues and solutions clearly. He even spoke directly with my insurance agent, which made the entire process much easier for me. Richard’s team, including George and Melvin, were equally outstanding. They were professional, kind, and thorough. Every person I interacted with from 911 Restoration demonstrated the same level of care and professionalism. They turned what could have been a nightmare into a manageable experience, and I walked away with total confidence in their work. If you are facing water damage or any restoration issue, 911 Restoration is the company you want by your side. They are responsive, compassionate, and true experts in what they do. Jennifer OrtizTrustindex verifies that the original source of the review is Google. We can't thank the entire crew and staff for their concern and service. The job definitely started with finding out why our floor was warping and where the water was coming from. The reassurance that they would take care of contacting contractors to handle the plumbing that needed to be dealt with, the flooring and cabinetry that needed to be replaced was such a relief for us. First though they had a lot of work to deal with under our house before they could even start inside - hot water breaks cause so much immediate damage. These guys worked so hard and continuously getting all the insulation under one side of our house removed so they could expose the pipes and find what needed to be done before the plumber got here. The multiple days of drying, and finding they needed more fans were needed to get this dried out. They always had such a great and caring attitude, took great care in keeping our house as closed off from the mold exposure as possible. Since we have a number of pets we didn't want them to be boarded so we chose to stay here while they worked. They never once let on this was more inconvenient for them than not. They understood the stress both animals and humans were having here. Not that I ever want to go through this again, but if I had to we would call 911 first. You folks are awesome from day 1 to the finish. Taylor BeggTrustindex verifies that the original source of the review is Google. Our sewage line backed up TWICE and turned into a total nightmare. We were really nervous because after getting quotes and schedules from 3 other companies, we were losing hope that nobody would be able to help us. These people absolutely nailed it!!! Fair pricing, exceptional level of detail to their work, and they were so polite and courteous around our home. Richard who came and gave us a quote was kind and professional, and his crew that did the cleaning, Alex and another man with a script tattooed on his arm, were literally so nice we were raving about them after they left. Most polite and respectful workers we’ve ever had in our home and we would have them back in a heartbeat. THANK YOU!! Nicolas MaximTrustindex verifies that the original source of the review is Google. We had a recent water leak from our second floor down into our first floor and into the crawl space! Rich did an amazing job telling me what I could expect during the mitigation phase (cost, visits, materials, and equipment needed). Mel, Scott and the team did an amazing job daily coming to set up equipment for drying the damaged areas and ensuring that things were progressing. Very friendly, courteous, and professional. Would highly recommend if you’ve had a leak and are in need of mitigation. Bella DvirTrustindex verifies that the original source of the review is Google. We received quick response and service. they worked with our insurance company. Very satisfied. Chris HerrinTrustindex verifies that the original source of the review is Google. 911 restoration of Portland turned an extremely negative situation into one where I felt empowered to make informed decisions. Aurelius showed up with an hours of my phone call and I felt like a high priority. They worked with me to address my needs and my concerns. I would highly recommend you consider using them if you find yourself in a similar situation. They understood my financial limitations and worked with me to find a solution that worked within those constraints, without making me feel pressured to take on more than I could afford. Not only was their team in the field, upbeat and friendly, but the owner Moe reached out to me personally to see if he couldn’t make it even better. I very much appreciate their approach and their prompt response. Lyndsay MaderisTrustindex verifies that the original source of the review is Google. I can’t recommend 911 Restoration enough! After my salon flood, they showed up incredibly fast and handled every step of the remediation process with total professionalism. As a woman, I don’t always have the best experiences with contractors, but their team made me feel completely comfortable and earned my trust from day one. The entire process was smooth, stress-free, and handled with great care. I’m beyond grateful for their help—highly recommend! Rosalie WakefieldTrustindex verifies that the original source of the review is Google. In our home, the washing machine and dryer are in the center of the house. Imagine my surprise when I looked up from the computer and saw a flood of water working its way toward me. I contacted 911 Restoration and they came right out with several de-humidifiers and heater/dryers, put them everywhere, even in the crawl space, and let them do their thing for a few days until everything was dried out nicely. They had to take a lot of the carpet out, too. Then they called Portland Construction Solutions to come and do all of the hammerin' and nailin', install new carpet, everything back to normal, even fixed the drain where the hose had popped out. I was SO impressed with how they kept in close touch with me, explained the process. I definitely recommend both businesses for any one who might have a similar problem. Excellent job - nice people! Tricia JenkinsTrustindex verifies that the original source of the review is Google. I’ve owned homes since 1989 and had never filed a claim or had a disaster of any kind. When I woke on one Sunday morning, to find I had a water leak that went from the top floor to the bottom floor, on through to the crawl space , I had no idea who to call or what to do. I was panicked!! Not only did 911 Restorations on call team, call me back immediately, they sent Richard out to save the day and my house from further damages. Their team began water extraction, carpet and lower wall removal, a ceiling opened up, and had dehumidifiers and fans going within a day. There was no way mold was setting in with their fast response and action. Not only did they get into action, they walked and talked me through step my step exactly the process that I could expect and what they said was exactly what took place. It was so reassuring to know they were knowledgeable and I could trust them in a situation I didn’t know anything about. In addition to the mitigation, they scheduled my move out so I could begin my restoration process with ease. Moe and the billing office were so patient with me when I had some issues with an insurance mixup causing a delay in payment. Thank you 911 for your professionalism, your compassion in a panicked situation, your knowledge so I could stay calm, knowing you had this covered, and your extreme patience!! I hope no one has a disaster, but if they do, I’m recommending you without a doubt. William KiefelTrustindex verifies that the original source of the review is Google. 911 Restoration was fast, accurate, on time and very customer service oriented. Every employee was great to work with. 911 worked well with my insurance company too. Highly recommend these guys.
Our 3-Step Ceiling/Wall Repair Process
Source Identification & Containment
We use advanced moisture meters and thermal imaging to precisely locate the source of the water causing the damage and contain the area to prevent mold spores from spreading. This step is crucial for protecting the rest of your Portland home during the initial tear-out phase.
Safe Tear-Out, Drying, and Sanitization
We safely remove all irreparably damaged ceiling or wall materials (drywall, insulation, plaster) and then initiate targeted structural drying and professional-grade sanitization within the wall or ceiling cavity to eliminate all moisture and potential mold spores.
Seamless Reconstruction and Finishing
Once the area is verified as completely dry, our team rebuilds the affected section, including framing repair if needed, installing new drywall, applying texture, priming, and painting to match the existing finish perfectly, completing the full restoration.
Q&A
How do you determine if a water-damaged wall or ceiling section can be repaired or needs to be entirely replaced?
The decision is based on the material’s saturation level and the water category. If the drywall is only lightly stained from clean water (Category 1) and is detected and dried immediately, it may be salvable. However, if the drywall or ceiling board is visibly crumbling, sagging, or was saturated with contaminated water (Category 2 or 3), it retains contamination and structural weakness, meaning it must be removed and replaced to guarantee safety and prevent future mold growth.
Is it possible to have structural damage to the framing inside the wall, even if the drywall looks only stained on the surface?
Yes, absolutely. Water can soak into and weaken the wooden studs and joists that form the structural skeleton of your walls and ceilings over time. Prolonged moisture exposure can lead to wood rot, which compromises the structural integrity of your Portland home. We use moisture meters to test the wood’s core moisture content and, if necessary, remove sections of drywall to inspect, dry, and repair or replace any affected framing before we begin the cosmetic repairs.
What specific steps do you take to prevent mold when repairing water-damaged walls and ceilings?
Mold prevention is a core part of our repair process. After removing saturated materials, we ensure the area is dried to industry standards using industrial-strength air movers and dehumidifiers, constantly monitoring moisture levels. We also treat the exposed framing and wall cavity with professional-grade antimicrobial and anti-fungal agents to kill any existing spores and inhibit future growth before the new drywall is installed.
If the source of the water was a plumbing issue, like a leaky pipe, do you handle the plumbing repair too?
Our company specializes in the cleanup, drying, and structural restoration phases, but we work in direct coordination with licensed, professional plumbers to ensure the source of the water is fixed permanently. We can halt the water flow immediately, but the final pipe repair must be handled by a plumber before we proceed with installing new drywall and completing the final restoration work.
How do you ensure the newly repaired section matches the existing paint and texture of my ceiling or wall?
Achieving a seamless finish is critical to our restoration process. Our reconstruction team includes experts in finish carpentry and painting who meticulously match the existing texture, whether it’s popcorn, knockdown, or orange peel, using specialized tools and techniques. We then use color-matching technology to blend the new paint precisely with the existing color on the adjacent walls and ceilings, making the repair virtually invisible.






