Full Water Damage Reconstruction
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Full Water Damage Reconstruction in Portland, OR
After the standing water has been extracted and the structure has been verified as completely dry and mold-free according to IICRC standards, the next step is the crucial process of Full Water Damage Reconstruction. This phase is necessary when structural components like walls, floors, ceilings, and built-in fixtures were removed during the initial mitigation due to heavy saturation or contamination. Dealing with multiple contractors—one for demolition, one for framing, one for finishing—can be a fragmented, stressful, and complex logistical nightmare for Portland property owners.
Our comprehensive service ensures a seamless, stress-free transition from drying to rebuilding, managing the entire reconstruction project under one roof with a single point of contact. From repairing subflooring and structural framing to installing new drywall, trim, cabinetry, and flooring, our licensed general contractors handle every necessary detail. We aim to not just restore your Portland property to its pre-damage condition, but often leave it looking better than before the water intrusion, ensuring all work is completed efficiently, reliably, and to the highest possible standards of quality and craftsmanship.
REVIEWS
Dorianna PhillipsTrustindex verifies that the original source of the review is Google. I cannot recommend 911 Restoration highly enough. When my basement flooded, their team was at my home within hours and immediately took action to address the damage. My rep, Richard Brown, was exceptional. He is clearly experienced and knowledgeable, but what stood out even more was his empathy and calm approach. I was panicked, and he took the time to walk me through every step of the process, laying out the issues and solutions clearly. He even spoke directly with my insurance agent, which made the entire process much easier for me. Richard’s team, including George and Melvin, were equally outstanding. They were professional, kind, and thorough. Every person I interacted with from 911 Restoration demonstrated the same level of care and professionalism. They turned what could have been a nightmare into a manageable experience, and I walked away with total confidence in their work. If you are facing water damage or any restoration issue, 911 Restoration is the company you want by your side. They are responsive, compassionate, and true experts in what they do. Jennifer OrtizTrustindex verifies that the original source of the review is Google. We can't thank the entire crew and staff for their concern and service. The job definitely started with finding out why our floor was warping and where the water was coming from. The reassurance that they would take care of contacting contractors to handle the plumbing that needed to be dealt with, the flooring and cabinetry that needed to be replaced was such a relief for us. First though they had a lot of work to deal with under our house before they could even start inside - hot water breaks cause so much immediate damage. These guys worked so hard and continuously getting all the insulation under one side of our house removed so they could expose the pipes and find what needed to be done before the plumber got here. The multiple days of drying, and finding they needed more fans were needed to get this dried out. They always had such a great and caring attitude, took great care in keeping our house as closed off from the mold exposure as possible. Since we have a number of pets we didn't want them to be boarded so we chose to stay here while they worked. They never once let on this was more inconvenient for them than not. They understood the stress both animals and humans were having here. Not that I ever want to go through this again, but if I had to we would call 911 first. You folks are awesome from day 1 to the finish. Taylor BeggTrustindex verifies that the original source of the review is Google. Our sewage line backed up TWICE and turned into a total nightmare. We were really nervous because after getting quotes and schedules from 3 other companies, we were losing hope that nobody would be able to help us. These people absolutely nailed it!!! Fair pricing, exceptional level of detail to their work, and they were so polite and courteous around our home. Richard who came and gave us a quote was kind and professional, and his crew that did the cleaning, Alex and another man with a script tattooed on his arm, were literally so nice we were raving about them after they left. Most polite and respectful workers we’ve ever had in our home and we would have them back in a heartbeat. THANK YOU!! Nicolas MaximTrustindex verifies that the original source of the review is Google. We had a recent water leak from our second floor down into our first floor and into the crawl space! Rich did an amazing job telling me what I could expect during the mitigation phase (cost, visits, materials, and equipment needed). Mel, Scott and the team did an amazing job daily coming to set up equipment for drying the damaged areas and ensuring that things were progressing. Very friendly, courteous, and professional. Would highly recommend if you’ve had a leak and are in need of mitigation. Bella DvirTrustindex verifies that the original source of the review is Google. We received quick response and service. they worked with our insurance company. Very satisfied. Chris HerrinTrustindex verifies that the original source of the review is Google. 911 restoration of Portland turned an extremely negative situation into one where I felt empowered to make informed decisions. Aurelius showed up with an hours of my phone call and I felt like a high priority. They worked with me to address my needs and my concerns. I would highly recommend you consider using them if you find yourself in a similar situation. They understood my financial limitations and worked with me to find a solution that worked within those constraints, without making me feel pressured to take on more than I could afford. Not only was their team in the field, upbeat and friendly, but the owner Moe reached out to me personally to see if he couldn’t make it even better. I very much appreciate their approach and their prompt response. Lyndsay MaderisTrustindex verifies that the original source of the review is Google. I can’t recommend 911 Restoration enough! After my salon flood, they showed up incredibly fast and handled every step of the remediation process with total professionalism. As a woman, I don’t always have the best experiences with contractors, but their team made me feel completely comfortable and earned my trust from day one. The entire process was smooth, stress-free, and handled with great care. I’m beyond grateful for their help—highly recommend! Rosalie WakefieldTrustindex verifies that the original source of the review is Google. In our home, the washing machine and dryer are in the center of the house. Imagine my surprise when I looked up from the computer and saw a flood of water working its way toward me. I contacted 911 Restoration and they came right out with several de-humidifiers and heater/dryers, put them everywhere, even in the crawl space, and let them do their thing for a few days until everything was dried out nicely. They had to take a lot of the carpet out, too. Then they called Portland Construction Solutions to come and do all of the hammerin' and nailin', install new carpet, everything back to normal, even fixed the drain where the hose had popped out. I was SO impressed with how they kept in close touch with me, explained the process. I definitely recommend both businesses for any one who might have a similar problem. Excellent job - nice people! Tricia JenkinsTrustindex verifies that the original source of the review is Google. I’ve owned homes since 1989 and had never filed a claim or had a disaster of any kind. When I woke on one Sunday morning, to find I had a water leak that went from the top floor to the bottom floor, on through to the crawl space , I had no idea who to call or what to do. I was panicked!! Not only did 911 Restorations on call team, call me back immediately, they sent Richard out to save the day and my house from further damages. Their team began water extraction, carpet and lower wall removal, a ceiling opened up, and had dehumidifiers and fans going within a day. There was no way mold was setting in with their fast response and action. Not only did they get into action, they walked and talked me through step my step exactly the process that I could expect and what they said was exactly what took place. It was so reassuring to know they were knowledgeable and I could trust them in a situation I didn’t know anything about. In addition to the mitigation, they scheduled my move out so I could begin my restoration process with ease. Moe and the billing office were so patient with me when I had some issues with an insurance mixup causing a delay in payment. Thank you 911 for your professionalism, your compassion in a panicked situation, your knowledge so I could stay calm, knowing you had this covered, and your extreme patience!! I hope no one has a disaster, but if they do, I’m recommending you without a doubt. William KiefelTrustindex verifies that the original source of the review is Google. 911 Restoration was fast, accurate, on time and very customer service oriented. Every employee was great to work with. 911 worked well with my insurance company too. Highly recommend these guys.
Our 3-Step Reconstruction Process
Detailed Scope Planning and Material Selection
We review the original damage assessment and create a precise, itemized reconstruction plan. We then work with you to select replacement materials (flooring, paint, cabinetry) and secure any necessary building permits required by the City of Portland before work begins.
Structural Repairs and Rough-In Work
Our team performs all necessary structural framing repairs, replaces damaged insulation, reinstalls utilities (electrical, plumbing, HVAC connections), and installs new drywall, subflooring, and underlayments, laying the crucial foundation for the final cosmetic finishes.
Finishing, Restoration, and Final Inspection
We complete the cosmetic work, including painting, professional texture matching, trim installation, cabinetry and final fixture replacement. We then conduct a thorough final walkthrough with you to ensure complete satisfaction before closing out the project.
Q&A
How does a single team handling both the cleanup/drying and the reconstruction benefit me as the property owner?
Having one company manage both the mitigation and the reconstruction phases creates a highly efficient, accountable, and seamless process. It eliminates delays that often occur when handing off a job between different contractors, ensures the rebuild starts immediately after the “dry standard” is met, and guarantees that the reconstruction team fully understands why certain materials were removed, leading to more accurate work and fewer costly errors in your Portland restoration project.
Does "Full Water Damage Reconstruction" mean I can upgrade or change my materials during the rebuild?
Yes, while your insurance coverage generally dictates reimbursement for like-kind-and-quality materials (replacing damaged items with similar items), you absolutely have the option to choose upgrades or different materials during the reconstruction phase. We can incorporate these changes into the project plan, simply billing you the difference in cost between the insurance allowance and the price of the upgraded materials, giving you the opportunity to modernize your Portland property.
How long does the reconstruction phase typically take after the structural drying is complete?
The duration of the reconstruction phase varies significantly based on the scope of the damage—rebuilding a section of drywall is much faster than rebuilding an entire flooded basement. For minor reconstruction, it might take a few days, but extensive projects involving multiple rooms, cabinetry, and custom finishes can take several weeks. We provide a detailed project timeline upfront and communicate progress daily to manage expectations throughout the rebuild.
Will you handle the necessary building permits required by the City of Portland for the structural work?
Yes, we take on the responsibility of securing all required building, electrical, or plumbing permits from the relevant municipal agencies, such as the City of Portland Bureau of Development Services. This removes a significant administrative burden from you, the property owner, and ensures that all structural and cosmetic repairs are completed legally and pass all required local inspections before the project is considered officially complete.
Do you work directly with my insurance company during the reconstruction estimating and billing phase?
We work extensively with insurance adjusters throughout both the mitigation and reconstruction phases. We use industry-standard software to generate a detailed estimate, ensuring it aligns with common practices and pricing accepted by most carriers. We handle the direct communication regarding the scope of work and invoicing with your insurance company, simplifying the claims process and allowing you to focus solely on the rebuilding choices for your property.






