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Meet The Owner
Yoav Gueron, the owner of 911 Restoration Portland says he “loves the science that goes into procedures.” Yoav gets excited when he is presented with a challenge, and there is nothing in the water damage restoration industry that doesn’t present a challenge of one sort or another.
“Since it is a very technical field, it requires a firm grasp of knowledge on how to dry out a structure as fast as possible and salvage as much as possible,” Yoav says of the work that he performs.
Many people assume that their house is going to be half torn down when they experience a water damage loss. This simply isn’t the case. “We try and save anything and everything we can.” Yoav boasts.
Yoav and his teams of professionals accomplish this through GPS guided trucks that help technicians arrive within 45 minutes of any emergency call.
And there is no job that is too big or small for Yoav to take on either.
“We are one of the only companies in the Northwest with heat equipment,” says Yoav. This allows Yoav and his staff to salvage more of a home then other restoration companies can because the moisture laden air is circulating at the same time as it is being dehumidified and heated. This is the best way to prevent mold growth from occurring.

Tips From The Owner
Yoav and the experts he works with every day have decades of field experience solving all different kinds of water related catastrophes.
His crew is made up of a special variety of highly trained and IICRC certified professionals who pride themselves on their ability to respond to any emergency at any time of the day or night.
That being said, Yoav and his team care about customer satisfaction and loyalty so much, that they even want to help you prevent an emergency from ever happening.
“Check your attic for humidity. If you feel any moisture at all, it could be a sign that there isn’t enough ventilation near the roof line, and this may lead to mold if not properly taken care of.” Yoav says.
Winter is another obstacle that homeowners can be troublesome. Homeowners can prevent damage from the effects of winter by simply turning off the water main to the building when they go out of town for extended periods. “This virtually eliminates the chances for a pipe burst,” Yoav relates.
Another easy trick to keep homes safe is to direct the flow of outpour from downspouts and gutters so that it flows away from the home. This keeps water from pooling up near the foundation and seeping into the structure of the home.
Peddling Through A Pipe Burst
On many occasions Yoav and his specialized staff have encountered crazy situations that have required added attention. One such instance in which Yoav was called to happened to be in a bike shop.
The evening before Yoav got the call, the bike shop had been broken into by some local thieves. In the process of trying to get into the building, they broke the water line which sent 6,000 gallons of it surging into the shop causing a huge disaster.
Yoav immediately noticed the magnitude of the situation, and brought in the TES heating trailer to do a full scale dry-out. After his teams started with water extractions, the bike shop staff pitched in as well by doing a water bucket brigade out to the street.
With quick work from Yoav and the team at 911 Restoration Portland, they even managed to save the register area which can be quite expensive to replace.
If you have 6,000 gallons of water pouring into your property, or if you need advice from the best in the business, then contact Yoav and the water damage restoration Portland crew with 911 Restoration Portland today!





Our Team

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REVIEWS
Dorianna Phillips2025-09-12Trustindex verifies that the original source of the review is Google. I cannot recommend 911 Restoration highly enough. When my basement flooded, their team was at my home within hours and immediately took action to address the damage. My rep, Richard Brown, was exceptional. He is clearly experienced and knowledgeable, but what stood out even more was his empathy and calm approach. I was panicked, and he took the time to walk me through every step of the process, laying out the issues and solutions clearly. He even spoke directly with my insurance agent, which made the entire process much easier for me. Richard’s team, including George and Melvin, were equally outstanding. They were professional, kind, and thorough. Every person I interacted with from 911 Restoration demonstrated the same level of care and professionalism. They turned what could have been a nightmare into a manageable experience, and I walked away with total confidence in their work. If you are facing water damage or any restoration issue, 911 Restoration is the company you want by your side. They are responsive, compassionate, and true experts in what they do. Jennifer Ortiz2025-08-20Trustindex verifies that the original source of the review is Google. We can't thank the entire crew and staff for their concern and service. The job definitely started with finding out why our floor was warping and where the water was coming from. The reassurance that they would take care of contacting contractors to handle the plumbing that needed to be dealt with, the flooring and cabinetry that needed to be replaced was such a relief for us. First though they had a lot of work to deal with under our house before they could even start inside - hot water breaks cause so much immediate damage. These guys worked so hard and continuously getting all the insulation under one side of our house removed so they could expose the pipes and find what needed to be done before the plumber got here. The multiple days of drying, and finding they needed more fans were needed to get this dried out. They always had such a great and caring attitude, took great care in keeping our house as closed off from the mold exposure as possible. Since we have a number of pets we didn't want them to be boarded so we chose to stay here while they worked. They never once let on this was more inconvenient for them than not. They understood the stress both animals and humans were having here. Not that I ever want to go through this again, but if I had to we would call 911 first. You folks are awesome from day 1 to the finish. Taylor Begg2025-07-01Trustindex verifies that the original source of the review is Google. Our sewage line backed up TWICE and turned into a total nightmare. We were really nervous because after getting quotes and schedules from 3 other companies, we were losing hope that nobody would be able to help us. These people absolutely nailed it!!! Fair pricing, exceptional level of detail to their work, and they were so polite and courteous around our home. Richard who came and gave us a quote was kind and professional, and his crew that did the cleaning, Alex and another man with a script tattooed on his arm, were literally so nice we were raving about them after they left. Most polite and respectful workers we’ve ever had in our home and we would have them back in a heartbeat. THANK YOU!! Nicolas Maxim2025-06-01Trustindex verifies that the original source of the review is Google. We had a recent water leak from our second floor down into our first floor and into the crawl space! Rich did an amazing job telling me what I could expect during the mitigation phase (cost, visits, materials, and equipment needed). Mel, Scott and the team did an amazing job daily coming to set up equipment for drying the damaged areas and ensuring that things were progressing. Very friendly, courteous, and professional. Would highly recommend if you’ve had a leak and are in need of mitigation. Bella Dvir2025-03-22Trustindex verifies that the original source of the review is Google. We received quick response and service. they worked with our insurance company. Very satisfied. Chris Herrin2025-03-20Trustindex verifies that the original source of the review is Google. 911 restoration of Portland turned an extremely negative situation into one where I felt empowered to make informed decisions. Aurelius showed up with an hours of my phone call and I felt like a high priority. They worked with me to address my needs and my concerns. I would highly recommend you consider using them if you find yourself in a similar situation. They understood my financial limitations and worked with me to find a solution that worked within those constraints, without making me feel pressured to take on more than I could afford. Not only was their team in the field, upbeat and friendly, but the owner Moe reached out to me personally to see if he couldn’t make it even better. I very much appreciate their approach and their prompt response. Lyndsay Maderis2025-02-26Trustindex verifies that the original source of the review is Google. I can’t recommend 911 Restoration enough! After my salon flood, they showed up incredibly fast and handled every step of the remediation process with total professionalism. As a woman, I don’t always have the best experiences with contractors, but their team made me feel completely comfortable and earned my trust from day one. The entire process was smooth, stress-free, and handled with great care. I’m beyond grateful for their help—highly recommend! Rosalie Wakefield2025-02-15Trustindex verifies that the original source of the review is Google. In our home, the washing machine and dryer are in the center of the house. Imagine my surprise when I looked up from the computer and saw a flood of water working its way toward me. I contacted 911 Restoration and they came right out with several de-humidifiers and heater/dryers, put them everywhere, even in the crawl space, and let them do their thing for a few days until everything was dried out nicely. They had to take a lot of the carpet out, too. Then they called Portland Construction Solutions to come and do all of the hammerin' and nailin', install new carpet, everything back to normal, even fixed the drain where the hose had popped out. I was SO impressed with how they kept in close touch with me, explained the process. I definitely recommend both businesses for any one who might have a similar problem. Excellent job - nice people! Tricia Jenkins2025-02-11Trustindex verifies that the original source of the review is Google. I’ve owned homes since 1989 and had never filed a claim or had a disaster of any kind. When I woke on one Sunday morning, to find I had a water leak that went from the top floor to the bottom floor, on through to the crawl space , I had no idea who to call or what to do. I was panicked!! Not only did 911 Restorations on call team, call me back immediately, they sent Richard out to save the day and my house from further damages. Their team began water extraction, carpet and lower wall removal, a ceiling opened up, and had dehumidifiers and fans going within a day. There was no way mold was setting in with their fast response and action. Not only did they get into action, they walked and talked me through step my step exactly the process that I could expect and what they said was exactly what took place. It was so reassuring to know they were knowledgeable and I could trust them in a situation I didn’t know anything about. In addition to the mitigation, they scheduled my move out so I could begin my restoration process with ease. Moe and the billing office were so patient with me when I had some issues with an insurance mixup causing a delay in payment. Thank you 911 for your professionalism, your compassion in a panicked situation, your knowledge so I could stay calm, knowing you had this covered, and your extreme patience!! I hope no one has a disaster, but if they do, I’m recommending you without a doubt. William Kiefel2024-11-26Trustindex verifies that the original source of the review is Google. 911 Restoration was fast, accurate, on time and very customer service oriented. Every employee was great to work with. 911 worked well with my insurance company too. Highly recommend these guys.