Cleaning & Pack-Out Services
Content Cleaning & Pack-Out Services for Fire-Damaged Items in Portland, OR
Following a fire, the contents of your Portland home or business—furniture, clothing, electronics, books, and inventory—are often saturated with smoke odor and covered in corrosive soot residue. These items must be quickly assessed, cleaned, and inventoried to prevent permanent loss. Handling and cleaning these items is highly specialized, as improper methods can ruin the items entirely.
Our Content Cleaning & Pack-Out service manages the professional restoration of your personal property and business assets. We carefully assess which items are salvageable, create a detailed inventory for insurance purposes, and safely pack and transport items to our secure, climate-controlled facility. There, we utilize advanced cleaning techniques—like ozone chambers, ultrasonic cleaning, and specialized laundering—to eliminate soot and odor, returning your clean, deodorized possessions to you upon completion of the structural repairs.
REVIEWS
Our 3-Step Content Cleaning & Pack-Out Process
On-Site Content Assessment and Inventory
We conduct a room-by-room assessment, separating salvageable from non-salvageable items. We create a meticulous, photograph-backed inventory for the insurance claim, detailing the condition and location of every item.
Pack-Out, Transport, and Specialized Cleaning
Salvageable items are carefully packed, labeled, and transported to our secure facility. We employ specialized methods (e.g., dry cleaning, ultrasonic technology, deodorization chambers) tailored to the material type to remove soot and odor.
Storage, Documentation, and Pack-Back
Items are stored in a climate-controlled environment while structural repairs are underway. Once the structure is complete and all odors are eliminated, we coordinate the pack-back and placement of your restored contents.
Q&A
What is "pack-out," and why is it necessary for contents restoration?
Pack-out is the professional process of documenting, carefully removing, and transporting the contents of the damaged property. It is necessary because the structural repairs (cleaning, drying, construction) cannot proceed safely or efficiently with furniture and personal items present. It also ensures the contents can be restored in a clean, controlled environment using specialized equipment.
How do you clean items that have absorbed smoke odor, especially fabrics or porous furniture?
Items with absorbed odor are treated in specialized deodorization chambers (often using ozone or hydroxyl generation) after surface cleaning. Fabrics and clothing are sent to an Esporta-certified laundering facility, which uses hydraulic pressure and specialized detergents to remove embedded soot and smoke molecules from the fibers.
Will my insurance cover the cost of content cleaning, inventory, and secure storage?
Yes. The cost for professional content cleaning, detailed inventory creation, pack-out/pack-back, and temporary secure storage is standard coverage under most homeowner and commercial property insurance policies. The insurer views this service as a necessary and cost-effective way to mitigate the total loss of your personal property.
Can electronics and computers be salvaged after a fire with smoke damage?
Often, yes. The damage to electronics is usually caused by the corrosive soot residue, not the heat. We partner with specialized electronics restoration labs that can safely disassemble, clean, and test sensitive components using proprietary chemicals and ultrasonic baths to neutralize the soot and remove odor, often successfully salvaging expensive equipment.
Do you track my personal belongings while they are in your possession and storage?
Absolutely. Inventory is a core part of the service. Every item is digitally photographed, cataloged, and assigned a unique barcode during the pack-out process. This ensures that you have a comprehensive record for your insurance claim and that every single item is fully accounted for and returned to its proper location during the final pack-back.
